Klian x Wakam: a partnership that makes sense

Both Klian and Wakam like to think that business plays an important role in the transformation of today’s society.

This is why we decided to collaborate with Wakam to build two new insurance offers for 2-wheelers (Motorcycle & Cyclo 50) available via klian.fr and on certain insurance comparison sites with a 100% digital path. These products have been specially designed to meet the needs of policyholders and provide them with the guarantees and service they expect.

Thanks to Wakam’s innovative tools and Klian’s teams, everything is organized to respond to policyholders’ concerns in an agile, transparent manner and with a very short reaction and resolution time. Starting with the time it takes to make these first two offers available on the market in only a few weeks.

Klian, a new consumer player, is very committed to optimizing the customer experience and serving its policyholders well with quality insurance products that are adapted and very easy to apply for. Hence the operational imperative to work with an insurer that allows us to be agile, responsive and attentive to our needs.

Klian is supported by an ambitious project led by experts in property and casualty insurance and personal protection, whose know-how in customer relations, direct distribution and partnerships is well established. To be well insured and to be able to do so very easily from one’s sofa or deckchair, without forgetting the promise of managing one’s contract from a new generation self-care space in complete simplicity.

The product offer is accompanied by a team that enables real-time exchanges in omnichannel mode and distills the right advice. Becoming Klian is the assurance of associating human values, quality of service and an end-to-end adapted path. Giving the best of human and digital.

Klian’s ambition is to launch other products and associated services with Wakam and other insurers and assistance providers later this year.

“We are delighted to support Klian. This partnership is a natural fit because we share the same values: Wakam and Klian are two companies with a mission to change the face of insurance and use digital tools to improve the customer experience”

Franck Pivert, COO Revenue of Wakam

“After the success of other entrepreneurial creations in the insurance and partnership world, we are starting from scratch with the ambition to dust off the insurance industry! For this new book, we naturally need innovative insurers and assistance providers who share our values: this fits with Wakam!“

Delfine Marcaud, Co-founder of Klian

About Klian

Klian is based in Normandy. Direct distributor of products and services related to household insurance (P&C, Health and Personal Protection) for individuals and professionals. Distribution with a minimum of intermediaries to deliver seamless customer service, in real-time and at the right price. Klian is a mission-driven company as defined by the Pacte law and uses a Digital Business Platform developed by RE7.tech.