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Policyholder? Contact us
Insured, we respond to you by email at claims.support@wakam.com or by phone at +33 1 86 76 73 13.
Not fully satisfied with your distributor’s response? Please contact us!
At Wakam, every idea counts in transforming insurance
At Wakam, every team member plays an essential role in our collective success. No matter your position or area of expertise, your ideas and contributions have a real impact on our projects and on how we are transforming the insurance industry.
To put that into practice, we have our weekly Bespoke Forum!
So, what is the Bespoke Forum?
It's our weekly company-wide meeting where everyone comes together to discuss topics, share ideas, and ensure we're all on the same page . It’s also a time to explore business opportunities, and all Wakamees are invited to vote on whether to pursue partnerships further!
At Wakam, we attach great importance to the training of our Wakamees, which is why we have partnered with 360Learning, a collaborative learning platform that puts personal and professional development at the heart of its mission. With targeted training and constructive peer feedback, you’ll have everything you need to strengthen key skills and boost your career, while actively contributing to Wakam’s collective success!
Every last Friday of the month, Wakam hosts FreeDay. During this special day, Wakamees can step outside their usual schedules. It's a meeting-free day dedicated to attending conferences, completing training, or dedicating time to mentoring or volunteering!
At wakam, we have a total of 11 cultural markers that punctuate our daily life at Wakam. Discover them right here!
We make it a point to actively ask questions internally and externally, and treat the answers as high-value insights. Our processes and our methodology are based on transparency and democracy. So, let’s open our chakras and start communicating!
We want our distribution partners and their clients to be fulfilled in their business with us. We want our Wakamees to feel blessed to be working here. We systematically assess if our partners and Wakamees are aligned with our practices and educate them towards a win-win culture.
In business, many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking, and the ability to quickly recover from failure. So, we love to risk, test and learn.
It’s in our DNA to say YES by default and do everything in our power to make things happen. But even if we worked collectively on an initiative for months or years, we feel no pressure to go live if we think the premises have changed and that the value lies elsewhere. So, never be ashamed to say “no.”
We are always looking for new innovative and simple solutions to accomplish more with less, with resourcefulness and self-sufficiency. There are no extra points for growing headcount, budget size or fixed expenses. Maximizing digitalization is our way to be truly frugal.
We challenge decisions bluntly but respectfully when we disagree. Even if it’s uncomfortable or exhausting. We broadcast our convictions. We do not compromise for the sake of social conformity. But once we’ve made a decision, we commit at 100%.
We consider talents to be found all around the globe. We don’t want to be limited by borders, we hire the best-in-class experts wherever they live. At home, at the office, on a couch or at a desk, Wakamees know what’s expected of them and what needs to be done. We consider those who want to be at the office every day and those who want to work remotely as equals.
We constantly stretch ourselves and raise the bar sky-high for our products and services; as well as ensuring the digitalization of our processes. Our high standards are also applied to the hiring process, where we carefully assess soft skills to make sure they align with our culture.
Agility and speed in adjusting the processes and the business models are among our top priorities. Constant change isn’t a sign of instability: it’s proof of competition. Be nimble and offensive.
Thinking small is a self-fulfilling prophecy. We think differently and look for ways to innovate AND deliver value for all our stakeholders, both external & internal. Let’s not be afraid to shoot for the moon!
We are not just employees working for a company, we are a team enjoying the ride. We all are part of the shared adventure in leading change in the insurance industry. We work hard to make this change happen and we have a lot of fun doing it.
Meet our Wakamees, who are helping to change the face of insurance.
